HOW IT WORKS

FAQs

What is an escape room?

Escape rooms are interactive games in which players hunt for clues and solve puzzles in order to complete a scenario and escape the room. Check out our 3 unique themes here!

Is there an age limit?

Our games are suitable for ages 12+. Players ages 12-14 must have at least one adult be a participant in the room with them.

How much does it cost?

Games are $26 per person with a minimum ticket purchase requirement to book. Enchanted Kingdom and Lunar Lockdown each require a minimum of 3 people to book. A Study in Murder requires a minimum of 4 to book.

We're the first escape room in the Triangle to offer all private bookings. That means it'll only be your friends and family in the room with you and your group will not be paired with strangers!

How many people can play at the same time?

Lunar Lockdown and Enchanted Kingdom are for 3-6 players. A Study in Murder is for 4-8 players.

We're the first escape room in the Triangle to offer all private bookings. That means it'll only be your friends and family in the room with you and your group will not be paired with strangers!

What if there are only 2 of us? Can we still play?

The participant numbers are set based on the room difficulty and the types of puzzles - they're in place to ensure the best possible experience for groups. If you'd like to play with just 2 players, just book the minimum number of tickets and show up with 2 people. The minimum ticket purchase is 3 for Lunar Lockdown and Enchanted Kingdom, 4 for A Study in Murder.

We offer exclusively private bookings, which means it will only be your group in the room and no strangers will be allowed to purchase tickets for that game. The minimum ticket purchases help offset our operation costs and still enable us to offer all private bookings.

How do I book a game?

Click here! Our normal business hours are Thursday, Friday, Saturday, Sunday. But we're available every day of the week by special request. If you'd like to book a game outside our normal hours, please email us at info@bullcityescape.com with your preferred dates, times, and games.

I already booked tickets for a game, but more of my friends want to come. How do I add people to my game?

Since all of our rooms are private, you can just bring additional players and pay for them upon arrival. Please note that the total number of players must be within the room's capacity (6 for Lunar Lockdown and Enchanted Kingdom, 8 for A Study in Murder).

Do we need to make a reservation in advance?

Yes, reservations are strongly recommended. Click here to book a game during our normal business hours (Thursday, Friday, Saturday, Sunday). Walk-ins are not encouraged as we might not be able to accommodate you.

What is your cancellation / refund / rescheduling policy?

Treat your escape room ticket like a movie or concert ticket. All sales are final and refunds will not be issued for cancellations or no-shows. If you need to reschedule your game, you can do so with at least 24 hours notice. Just click the "View/change booking" button in your confirmation email to select a different game time.

What time should I arrive?

Please arrive at least 10 minutes before your game time. This time will be used to get your team checked in, let everyone go to the bathroom, and cover our pre-game intro. If you're late, your time may be cut short because of a group coming in after you or you may not be able to play at all. There are no refunds for cancellations due to latecomers. Please do not be late!

What should I bring with me?

All the wits, reasoning, and sleuthing skills you can muster! Leave the bolt cutters at home. You won't need any prior knowledge, skills, trivia, etc. The answers to the clues and puzzles are all in the room, but it's up to you to find them!

Am I really going to be locked in a room? That sounds terrifying.

It's not a scary experience at all! Players can let themselves out if they need to take a break or use the restroom.

What happens if I can't escape in an hour?

Don't worry, we'll still let you out (turns out kidnapping is bad for repeat business). Solving the puzzles will be much more satisfying though!

What do I get if I escape in time?

Eternal glory. Full bragging rights. More importantly, a really fun hour of entertainment (though, to be fair, the people who don't escape will get this, too!)

Can I take pictures or videos?

Nope, sorry. Photos and videos aren't allowed inside the game rooms so we can keep the clues and puzzles secret for future players. We're happy to take a group photo in our lobby afterwards.

Can I bring a drink into the room?

Please save the drinks for after the game! Alcohol is not allowed in the room. In fact, players who appear to be under the influence will be turned away and no refund will be given. This is for the safety of staff, property, and guests.